Kyrgyz Nomad Tours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an inquiry, join our waitlist, or book a tour with us.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data automatically gathered when you browse our site:

• Personal Information Provided by You:

  • Contact details (Name, email address, phone number, and country of residence) when you fill out a contact form or join a tour waitlist.

  • Booking details (Passport details, dietary requirements, emergency contact information, and relevant medical/fitness information) required to organize your tour logistics.

  • Payment information (processed securely through our third-party payment gateway; we do not store full credit card numbers on our servers).

• Information Collected Automatically:

  • Device and usage data (IP address, browser type, pages viewed, and time spent on our site) collected via cookies and analytics tools to help improve our website performance.

2. How We Use Your Information

We use the information we collect strictly for operating our small-group tours and improving your website experience:

• To process tour bookings, deposits, and remaining balances.

• To coordinate local travel logistics, including hotel reservations, yurt camp bookings, park entry permits, and private airport transfers.

• To communicate important itinerary updates, pre-departure packing guides, and trip preparations.

• To respond to your questions, inquiries, or customer service requests.

• To send updates regarding upcoming trip launches (such as The Nomad South Expedition) if you have explicitly joined our waitlist or email newsletter.

3. How We Share Your Information

We never sell, rent, or trade your personal data to third parties. We only share necessary personal information with trusted partners directly involved in delivering your travel experience:

• Local Operational Partners: Essential details (such as names, passport details, or dietary restrictions) shared with our local drivers, English-speaking guides, boutique hotels, and yurt camp hosts to ensure your safety and comfort.

• Service Providers: Trusted third-party services that run our website operations (such as Squarespace hosting, secure payment processors, and email management platforms).

• Legal Requirements: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations or protect safety.

4. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies provided by Squarespace and third-party analytics (such as Google Analytics) to analyze site traffic and understand how visitors interact with our pages.

You can choose to disable or customize cookies through your individual browser settings at any time, though some features of the site may function with limited capability.

5. Data Storage and Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete your tour booking, or comply with legal, tax, and accounting requirements. Personal data submitted for inquiries or waitlists can be removed upon request.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Access & Correction: You can request a copy of the personal information we hold about you or ask us to update inaccurate data.

• Deletion: You may request that we delete your personal information from our system at any time, provided it is not required for active legal/booking compliance.

• Opt-Out: You can unsubscribe from marketing or waitlist emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.